Comparison
Chatloom vs Chatbase. An honest comparison.
Both build an AI chatbot from your website and documents. Chatbase is a mature platform with a long list of integrations and voice features; Chatloom is built for small businesses, with a free plan, lower prices and live chat and bookings included.
Chatbase's details are from its public pricing page on 14 October 2026.
| What's compared | Chatloom | Chatbase |
|---|---|---|
| Free plan | Yes: 100 message credits a month, 1 chatbot | 7-day trial |
| Lowest paid price | $19/month (Starter), or $190/year | $40/month (Hobby) |
| AI replies on the entry plan | 2,000 message credits a month on Starter, 5,000 on Pro (1 to 5 per reply, by AI model) | 700 message credits a month on Hobby, 4,000 on Standard ($150) |
| Chatbots (agents) | 3 on Starter, 10 on Pro | 1 on Hobby; extra agents $25/month each |
| Team members | 3 on Starter, 10 on Pro | 2 on Hobby, 3 on Standard, 5 on Pro |
| Remove the tool's branding | Included on Pro ($49/month) | $99/month add-on |
| Live chat with your team | Included from Starter | Helpdesk from Standard ($150/month) |
| Bookings in the chat | Cal.com and Calendly, from Starter | Not listed on the pricing page |
| API | Included on Pro ($49/month) | From Standard ($150/month) |
| Voice and phone | Not available | From Standard |
Monthly prices in US dollars. Chatbase's prices and features are from its public pricing page on 14 October 2026 and may have changed since, so check its site. Each tool counts messages and conversations differently.
Where each one is stronger
No tool is best for everyone. Here's the honest picture.
Where Chatbase is stronger
- A longer list of integrations, including Stripe, Zendesk and Salesforce.
- Voice agents and telephony on Standard and above.
- Enterprise options such as SSO, audit logs, white-labeling and HIPAA eligibility.
- A larger, longer-established product with more users and resources.
Where Chatloom is stronger
- A free plan, and paid plans from $19 a month instead of $40.
- Removing branding is part of Pro ($49/month), not a $99 add-on.
- Live chat with your team and bookings are included from Starter.
- Built around small businesses: guided setup from your website, answers with sources, and plain-English settings.
What it costs in practice
Example: a small business that wants its own branding and live chat.
Chatloom
Pro: $49/month, with 5,000 message credits, live chat, helpdesk and no Chatloom branding.
Chatbase
Standard ($150/month) for the helpdesk, plus $99/month to remove branding: $249/month, with 4,000 message credits.
You need voice or phone agents, deep integrations like Salesforce or Zendesk, or enterprise compliance.
You're a small business that wants a website chatbot, live chat and bookings at a low monthly price, with a free plan to start.
Questions
Is Chatloom a good Chatbase alternative?
For small businesses, often yes. Both learn from your website and documents. Chatloom has a free plan, starts at $19 a month and includes live chat and bookings. Chatbase is stronger on integrations, voice and enterprise features.
Are message credits the same in both?
Not exactly. Both count credits per AI reply, and both use more credits for more capable models, so compare the number of replies you expect rather than the credit totals alone.
Can I move my content from Chatbase to Chatloom?
Yes. Paste your website address into Chatloom and it reads your pages again. You can also upload the same files and add your questions and answers.
More comparisons: Chatloom vs Tidio · Chatloom vs Intercom · Chatloom vs Crisp · Chatloom vs LiveChat · Chatloom vs Zendesk · Chatloom vs Botpress
Chatbase is a trademark of its owner. Chatloom isn't affiliated with or endorsed by Chatbase.
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