Pricing
Simple pricing that grows with you.
Start free. Upgrade when your chatbot gets busy. No setup fees, cancel any time.
Free
Try Chatloom on your site.
$0 /month
$0 /month
Free forever
Start free- 100 message credits / month
- 1 chatbot
- 400K characters of training data
- Just you
- Procedures, guardrails and custom buttons
Starter
Most popularFor a growing small business.
$19 /month
$15.83 /month
Billed monthlyBilled $190 yearly · save $38
Get Starter- 2,000 message credits / month
- 3 chatbots
- 2M characters of training data
- Up to 3 team members
- Live chat with your team
- Bookings in the chat
- Web search and Contacts
Pro
Your whole support desk, automated.
$49 /month
$40.83 /month
Billed monthlyBilled $490 yearly · save $98
Get Pro- 5,000 message credits / month
- 10 chatbots
- 10M characters of training data
- Up to 10 team members
- Live chat with your team
- Bookings in the chat
- Helpdesk and AI email inbox
- Automations, AI actions and API
- Tests with AI customers
- No Chatloom branding
Prices in US dollars. Credits reset every month on both monthly and yearly plans.
How Chatloom compares
Prices for the AI chatbot part of each tool, as each company lists them. Chatloom's plans also include live chat, bookings and, on Pro, a full helpdesk.
| What's compared | Chatloom | Chatbase | Intercom Fin | Tidio Lyro |
|---|---|---|---|---|
| Free plan | Yes: 100 message credits a month | 7-day trial | 14-day trial | Yes: first 50 AI conversations (once) |
| Lowest paid price | $19/month (Starter) | $40/month (Hobby) | $29 per seat/month (Essential) | From $24.17/month, plus Lyro AI |
| AI answers on that plan | 2,000 message credits a month (1 per reply on Claude Haiku 4.5) | 700 message credits a month | Paid per result: from $0.99 per Fin outcome | Lyro AI from $32.50/month for 50 AI conversations |
| Remove the tool's branding | Included on Pro, $49/month | $99/month add-on | Not listed | Not listed |
Monthly prices in US dollars from each company's public pricing page on 14 October 2026; they may have changed since, so check their sites. Tidio shows “from” prices. Message credits and conversations are counted differently by each tool. Chatbase, Intercom and Tidio are trademarks of their owners; Chatloom isn't affiliated with them.
Compare plans
Every plan includes the full AI chatbot. Paid plans add capacity, your team, and a complete support desk on Pro.
| Feature | Free$0/mo | Starter$19/mo | Pro$49/mo |
|---|---|---|---|
| Usage | |||
| Message credits per monthEach AI reply uses 1 to 5 credits, depending on the model | 100 | 2,000 | 5,000 |
| Chatbots | 1 | 3 | 10 |
| Training dataCharacters of website pages, files, text and Q&A | 400K | 2M | 10M |
| AI website importEach import reads your website with AI and writes your business profile | 3 a month, up to 25 pages each | 15 a month, up to 100 pages each | 40 a month, up to 250 pages each |
| Team members | Just you | Up to 3 | Up to 10 |
| Answers | |||
| Train on your website, files, text, Q&A, Notion and Google Drive | |||
| Choice of Claude models, compared side by side | |||
| Procedures: step-by-step playbooks for refunds, complaints and more | |||
| Improve any answer in two clicks | |||
| Replies in your visitor's language, chat in 12 languages | |||
| Web search when your content doesn't cover a questionEach search adds 1 credit to that reply | |||
| Tests: AI customers chat with your bot and a judge checks the answers | |||
| Actions in the chat | |||
| Lead capture and follow-up | |||
| Custom buttons that link to your pages | |||
| Collect details in the chat or with a form (addresses, quote requests) | |||
| Book calls in the chat (Cal.com, Calendly) | |||
| AI actions: look things up or update your systems during the chat | |||
| Support & customers | |||
| Talk to a person: WhatsApp, phone, email, message form | |||
| Live chat with your team, with saved replies | |||
| Helpdesk: tickets, assignment, rules, internal notes, AI drafts | |||
| Email inbox: answer your support email with AI | |||
| Customer satisfaction surveys | |||
| Signed-in customer recognition | |||
| Contacts: answer signed-in customers with their details | |||
| Help centre page | |||
| Insights & alerts | |||
| Analytics: topics, mood, countries, unanswered questions | |||
| Confidence score on every answer | |||
| Weekly email report | |||
| Alerts by email, Slack and phone | |||
| Integrations | |||
| Automations: webhooks, email, Slack, Google Sheets, HubSpot | 10,000 runs / month | ||
| Public API | |||
| Brand, safety & privacy | |||
| Your colours, logo and welcome message | |||
| Remove Chatloom branding | |||
| Guardrails: message limits, spam detection, country blocking | |||
| Privacy tools, chat retention and access log | |||
| Data Processing Agreement | |||
How message credits work
Pick the AI model for each chatbot. Faster models use fewer credits per reply; more capable ones use more. Credits reset every month, on your billing date (the 1st on the Free plan).
Claude Haiku 4.5
Fastest and cheapest. Good for simple FAQ bots.
Claude Sonnet 5.5
Balanced quality and cost. Recommended for most bots.
Claude Opus 5.5
Most capable. Best for complex products or policies.
Billing questions
What's a message credit?
Each reply your chatbot writes uses credits, depending on the AI model you choose for it (see below). Replies your team writes in live chat are free.
What happens if I run out?
The chatbot pauses until your credits reset: each month on your billing date, or on the 1st on the Free plan. We warn you as you get close, and you can upgrade at any time. You're never charged extra automatically.
Can I change or cancel my plan?
Yes, at any time in Billing. Paid plans renew automatically, every month or every year, until you cancel. Upgrades start straight away; if you cancel, you keep your plan until the end of the period you've paid for.
Which payment methods do you accept?
All major cards, through Stripe. You get a receipt and invoice by email for every payment.
Start free today.
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