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For travel agencies & tour operators

Answer travellers in every time zone, in their own language.

Travellers plan in the evening, often from another country. Chatloom answers questions about your tours, prices, what's included and your policies from your website, in the traveller's language, and collects trip enquiries with dates and group size.

Start building free

Free plan · No credit card · Live on your site in minutes

Example conversation

The questions you answer every day

Chatloom learns the answers from your own website and handles them for you, so you and your team can focus on the work in front of you.

“What's included in the price?”
“Do you pick up from my hotel?”
“Is it suitable for children?”
“What's your cancellation policy?”
“Can we book a private tour?”
“What should we bring?”

What Chatloom does for travel agencies & tours

Every traveller's language

Travellers write in their own language and Chatloom replies in it, from your English website.

Trip enquiries with the details

Collect dates, group size, budget and contact details with a short form, sent to you by email, Slack or WhatsApp.

Tours and policies, answered

Itineraries, prices, inclusions, pickup areas and cancellation policies come straight from your own pages.

Book direct

Add buttons that open your booking pages, so travellers book with you instead of a commission site.

A person when it matters

Custom itineraries, changes and complaints are handed to your team on WhatsApp, by phone, by email or in live chat.

See where travellers come from

Analytics shows the most-asked questions and the countries your visitors are in.

Visas and travel rules need official sources

Chatloom answers from your content. For visas, entry rules and health requirements, tell it to point travellers to official sources and your team, as these change often.

Live in three steps

No developers needed.

  1. 1

    Paste your website

    Chatloom reads your pages and builds a profile of your business. Check it and add anything missing.

  2. 2

    Add it to your site

    Paste one line of code. Chatloom shows you where for WordPress, Shopify, Wix, Squarespace and Webflow.

  3. 3

    Let it answer

    Customers get answers day and night. You get leads, bookings and the questions that need you.

  • Free plan to start, no credit card
  • Answers in your customers' language
  • Every answer shows its source
  • Cancel any time, no setup fees

Questions

Can it check tour availability?

Not live. Chatloom answers from your website and sends travellers to your own booking pages, or collects their dates so your team can confirm.

Does it really answer in other languages?

Yes. Travellers can write in their own language and Chatloom replies in it, using your English content. The chat window is available in 12 languages.

How does it learn our tours?

Paste your website address and Chatloom reads your tour and FAQ pages. You can add brochures and questions and answers, and refresh it when tours change.

Can travellers reach us on WhatsApp?

Yes. Chatloom can hand the chat over to your WhatsApp, phone, email or live chat, so travellers always reach a person when they need one.

How much does it cost?

There's a free plan to start. Paid plans are $19 or $49 a month, or pay yearly and get 2 months free. No setup fees, and you can cancel any time.

Also built for: Dental clinics · Real estate · Restaurants & cafés · Salons & spas · Gyms & fitness studios · Law firms · Accountants & bookkeepers · Hotels & guesthouses · Online stores · Home services

Your travel website, answering travellers tonight.

Set up your chatbot in minutes. Start free, no card needed.